Privacy Policy

Your privacy is important to us. It is BillyandJack Limited's policy to respect your privacy regarding any information we may collect from you across our website, http://www.billyandjack.co.uk.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

The data we collect

The data we hold for the purposes of our mailing list:First name, last name, email address

The personal information we collect might include your name, address, email address, IP address, and information regarding what web pages are accessed and when.

How is your information used?

We may use your personal information to:

  • receive/reply to an enquiry that you have made;

  • to carry out our obligations arising from any contracts entered into by you and us;

  • seek your views or comments on the services we provide;

  • notify you of changes to our services;

  • send you communications which you have requested and that may be of interest to you. We will not contact you for marketing purposes unless you have given your prior consent. 

We may use non-personal information about you such as IP address, device type or geographical location in order to monitor activity on our website to better understand how our website is being used, and what countries our visitors come from. This data is tracked by Squarespace and Google Analytics; for further information, see the Squarespace and Google Analytics privacy policies. However, we do not match your IP address to any other information that would identify you as a unique individual person.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or until such time as you request that we delete your information.

If you wish to unsubscribe and would like us to delete your data then you can do this in two ways:

  1. Clicking the unsubscribe link at the bottom of the email

  2. Emailing us directly at hello@billyandjack.co.uk

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at hello@billyandjack.co.uk.

This policy is effective as of 30 December 2018.